Decorative Hardware Sales Associate
Full-Time or Part-Time | Retail Floor Sales

Neu’s Hardware Gallery

Neu’s Hardware Gallery (A department of Neu’s Building Center, inc.) is a leader in decorative and builders hardware, proudly serving customers for more than 80 years. We are looking for a friendly, motivated, and customer-focused individual to join our team as a Decorative Hardware Sales Associate.

This position is ideal for someone who enjoys working with people, has an eye for detail, and takes pride in providing exceptional customer service. You will assist homeowners, builders, and designers in selecting hardware for new construction, remodeling, and decorating projects.

Key Responsibilities

• Assist customers with selecting decorative and builders hardware to meet their project needs.
• Provide knowledgeable, friendly, and professional customer service both in-store and over the phone.
• Help customers navigate product options, styles, finishes, and selections.
• Respond to customer questions and provide timely, accurate information.
• Maintain an organized and professional showroom environment.
• Work collaboratively with team members to ensure an excellent customer experience.

Basic Qualifications

• Strong customer service skills and a commitment to customer satisfaction.
• Excellent verbal and written communication skills.
• Positive attitude, friendly demeanor, and willingness to learn.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced retail environment.
• Dependable team player with a professional and collaborative approach.
• Comfortable using computers and navigating basic computer applications.
• Ability to learn product information and assist customers with hardware selections.
• Availability to work flexible hours, including Saturdays (Until 3:00 p.m.) and evening hours until 5:30 p.m.

What We’re Looking For
We are seeking someone who is enthusiastic, dependable, detail-oriented, and enjoys helping people. A willingness to learn and a genuine interest in providing an outstanding customer experience are essential. Previous retail or sales experience is a plus, but a positive attitude and strong work ethic are just as important.